Background
We appreciate the importance of protecting your personal information and recognise the trust placed in us when you supply your personal information to us. We are bound by the National Privacy Principles ('the NPPs') under the Privacy Act 1988 (Cth) ('Privacy Act') in the way we handle personal information. To comply with the NPPs and in recognition of your trust in us, we have implemented a Privacy Policy. This policy explains how we handle personal information relating to individuals. Nothing in this policy limits any of our other obligations at law.
Scope
We are committed to protecting the privacy and security of personal information obtained from individuals. This deals with the collection, use and disclosure of personal information as well as access to personal information and security issues.
Definitions
The expression 'personal information' is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Collection of personal information
The type of personal information that we collect about you depends on the transactions you undertake with us. For example we will collect personal information from you if you register for one of our classes, provide financial information to us or otherwise provide personal information to us to enable us to contact you.
Generally speaking, the purpose of collection and the minimum information you need to provide, will be conveyed to you at the time of collection.
If you choose not to provide the personal information requested, we may not be able to provide you with the products/services you require.
Use and disclosure of personal information
Your personal information may be used in order to:
When we disclose your personal information
For the purposes set out above, we may disclose your personal information to third party organisations. The organisations to which we disclose information may include:
You may at any time opt out of certain service offerings. For more information contact our office.
Data quality
We will take all reasonable precautions to ensure that your personal information is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:
Data security
We will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorised access, modification or disclosure.
Our staff are aware that they must treat member and other customer information with the utmost confidentiality.
You can access your personal information
Individuals will be able to access their personal information by contacting our office or writing to the Manager at the address below.
Upon request we will provide you with access to your personal information, subject to exceptions stated in the Privacy Act. We reserve the right to charge a fee for searching and providing access to information. If you would like access, please make your request in writing for security reasons.
Contact us
Phone: 61 3 9525 2727
Write to:
The Manager
Opening Doors School of Languages
PO Box 281
Prahran
VIC 3181